Terms and Conditions

Welcome to Ellairy. These Terms of Service (“Terms”) govern your access to and use of the Ellairy website and your purchase of products from us.

The website is operated by YINGZHIDA LIMITED, a company incorporated in Hong Kong (“Ellairy,” “we,” “us,” or “our”). By accessing our website or placing an order, you agree to these Terms and our Privacy Policy.

1. Use of Our Website

You must be at least 18 years old, or have the legal capacity to enter into a binding agreement in your jurisdiction, to make purchases through our website.

You agree to use our website only for lawful purposes and not to interfere with its operation, security, or availability.

We reserve the right to refuse service, restrict access, or cancel orders where we reasonably believe that a customer has engaged in fraudulent, unlawful, abusive, or unauthorized activity.

2. Products and Pricing

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate. However, minor variations in color, appearance, or measurements may occur.

Prices and product availability may change without prior notice.

If we discover an obvious pricing, product information, or inventory error, we may cancel or adjust the affected order. If your order has already been paid for and we cancel it, we will issue a refund for the amount paid.

3. Orders and Payment

Submitting an order does not necessarily mean that your order has been accepted. We reserve the right to accept, decline, or cancel an order for reasonable reasons, including product availability, pricing errors, suspected fraud, or payment issues.

You are responsible for providing accurate billing, shipping, and contact information.

Payment must be successfully received before an order is processed unless otherwise stated on the website.

4. Shipping and Delivery

Orders will be shipped according to the shipping method selected at checkout. Estimated delivery times are provided for guidance only and may be affected by circumstances beyond our reasonable control, including carrier delays, customs processing, weather, natural disasters, or other unforeseen events.

Any additional terms regarding shipping, delivery times, duties, or international orders are set out in our Shipping Policy.

5. Returns and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy, which forms part of these Terms.

Nothing in these Terms limits any mandatory rights or remedies that you may have under applicable consumer protection laws.

6. Intellectual Property

All content on the Ellairy website, including our name, logo, trademarks, product images, photographs, graphics, text, product descriptions, designs, and other materials, is owned by or licensed to YINGZHIDA LIMITED and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially exploit our website content without our prior written permission.

7. User Content

If you submit reviews, photographs, comments, or other content to Ellairy, you represent that you have the necessary rights to submit that content.

By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and publish that content in connection with Ellairy and our marketing activities.

We reserve the right to remove content that is unlawful, misleading, abusive, defamatory, infringing, or otherwise inappropriate.

8. Third-Party Services and Links

Our website may contain links to or use services provided by third parties, including payment processors, shipping providers, and other service providers.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

9. Disclaimer

We provide the website and its content on an “as available” basis. To the extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, secure, or free from harmful components.

Product descriptions and other information are provided in good faith, and we make reasonable efforts to keep them accurate.

10. Limitation of Liability

To the maximum extent permitted by applicable law, YINGZHIDA LIMITED shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the website or purchase of our products.

To the maximum extent permitted by applicable law, our total liability relating to a particular order or product shall not exceed the amount you actually paid for that order or product.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

11. Force Majeure

We will not be responsible for delays or failure to perform our obligations caused by circumstances beyond our reasonable control, including natural disasters, war, government actions, strikes, transportation disruptions, epidemics, technical failures, or other force majeure events.

12. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this website with a revised effective date.

Your continued use of the website after the updated Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

13. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict-of-law principles.

Subject to any mandatory consumer protection rights or laws applicable to you, the courts of Hong Kong shall have jurisdiction over disputes arising out of or relating to these Terms or your use of the website.

Nothing in this section is intended to deprive consumers of any rights or remedies that cannot legally be waived under the laws applicable to them.